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GWP MEDICAL SERVICES office window with sign

"Taking Care of your Event Medical Needs."

Your Experience

We hope that you have had a good experience with GWP Medical Services, if you would like to provide feedback to the team, you can do so below. We take all feedback seriously and strive to constantly improve our service.

Thanking a team member

Our team greatly value receiving messages of thanks and genuinely appreciate you taking the time to recognise the care and support they provide.

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If you would like to send a message to the clinicians who attended you, please email feedback@gwpmedical.co.uk with as much information as possible so we can ensure your feedback reaches the right team. If you would like to leave us a review, you can do so on Google. 

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Alternatively, you are welcome to send a card or letter to our Head Office using the address listed on our website.

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Please include as many details as you can, such as the date, location, and any other relevant information. This helps us identify the clinicians involved and ensures your message is shared directly with them and their management team.

Complaints & Learning Points

We are committed to providing a high quality service and welcome feedback as an important part of learning and continuous improvement. We are sorry that this may not have been the case for you.

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If you wish to raise a concern or make a complaint, please email complaints@gwpmedical.co.uk where your feedback will be formally recorded and reviewed. A member of our team will contact you to acknowledge your concerns and discuss the next steps.

 

Alternatively, you can contact us by telephone and we will be more than happy to discuss. 

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We appreciate you taking the time to bring concerns to our attention and thank you for your patience while we review your experience. Your feedback helps us improve our service and ensure we continue to deliver safe, effective, and compassionate care.

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